Reviewer:
Anonymous Person
from Fort Myers, FL United States
I am very impressed with the customer service I received. I ordered 4 beautiful black vases for a surprise party I was throwing. Upon arrival 1 of the 4 vases was broken. I called the 877 number and with a surprise I was greeted by a male's voice as opposed to an automated system. I believe his name was Brad. He was very helpful and offered a resolution. In 3 days I received a new vase without any cost to me. I would also like to mention I received a personal follow up email from Brad to review the 2nd shipment. Excellent service! Thank you.